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Journal of Competitiveness

Human Resources Key Performance Indicators

Gabčanová Iveta

key performance indicators, entrepreneurial sector, HR scorecard, performance, Balanced Scorecard

The article brings out a proposed strategy map and respective key performance indicators (KPIs) in human resources (HR). The article provides an overview of how HR activities are supported in order to reach the partial goals of HR as defined in the strategic map. Overall the aim of the paper is to show the possibilities of using the modern Balanced Scorecard method in human capital.

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Gabčanová, I. (2012). Human Resources Key Performance Indicators. Journal of Competitiveness, 4 (1), 117-128. https://doi.org/10.7441/joc.2012.01.09

Journal of Competitiveness


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ISSN 1804-171X (Print); eISSN 1804-1728 (On-line)

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