Quality Management Practices in Manufacturing Enterprises in the Context of Their Performance
Marek Potkany, Jan Zavadsky, Roman Hlawiczka, Pavol Gejdos, Jarmila Schmidtova
Keywords:
quality, quality management practices, competitiveness, manufacturing enterprises, return on sales,
performance
Abstract:
This research paper examines the issue of quality management practices (QMPs) as a supporting
tool for managing and improving the performance and competitiveness of enterprises. The
aim of the paper is to present the interconnection of the practical use of QMPs concerning
the performance in the Slovak manufacturing enterprises. One of the main causal factors
that may influence the different utilization of QMPs is the capital structure of the surveyed
enterprises. The consequence factor is the achieved performance, parameterized in this research
through Return on Sales. During the period 2020 to 2021, 364 manufacturing enterprises were
interviewed through a questionnaire. In order to keep the population, the industrial structure
stratified sampling method was applied and the sample representativeness was assessed by using
the Chi-square goodness-of-fit test. Pearson’s chi-square test, interval estimates of proportions,
and analysis of contingency were implemented to test the stated research hypotheses. The results
of performed analyses revealed the existence of significant relations among capital structure,
the scale of the use of QMPs and performance measured by Return on Sales. The survey
results also point to differences in the practical use of quality management within the analysed
industries. The difference factor is the size of the enterprise, the industry itself, and partly also
the technology and performance of the industry given by the added value. At the same time,
space for the implementation of selected approaches and concepts related to quality management
in manufacturing enterprises that have the potential for more effective management has been
identified to increase competitiveness.
Fulltext download:
 Quality Management Practices in Manufacturing Enterprises in the Context of Their Performance [PDF file] [Filesize: 1.88 MB]
 10.7441/joc.2022.02.06
Potkany, M, Zavadsky, J., Hlawiczka, R., Gejdos, P., & Schmidtova, J. (2022). Quality Management Practices
in Manufacturing Enterprises in the Context of Their Performance. Journal of Competitiveness, 14(2), 97–115. https://doi.org/10.7441/joc.2022.02.06
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