How does social responsibility impact anxiety, job stress, and employee engagement?
Gabriel Cachón-Rodríguez, Cristina del-Castillo-Feito, Susana Díaz-Iglesias, Camilo Prado-Román
Klíčová slova
corporate social responsibility, anxiety, job stress, employee engagement
Abstrakt:
Recent academic literature has highlighted the need to investigate the impact of corporate social responsibility (CSR) on employees’ mental health and engagement. This study examined the effects of CSR on anxiety, job stress, and employee engagement, paying special attention to the internal processes through which socially responsible practices may influence employees’ emotional and motivational responses. Data collection to conduct the empirical analysis was obtained through an online survey (n = 533) administered to professors of higher education in Spain, a professional group that frequently experiences high workloads and emotional pressure. Statistical analysis was employed using the PLS-SEM technique, which enabled the evaluation of both direct and indirect relationships among the variables. Findings revealed that CSR reduces anxiety and job stress and has a positive impact on employee engagement. Additionally, anxiety and job stress generate lower levels of employee engagement, acting as detrimental psychological states that undermine employees’ capacity to remain motivated and committed. This research contributes to the management of social responsibility as a priori element to reduce negative emotional states (anxiety and job stress) and increase employee engagement. Overall, the study offers valuable insights for organisational managers when implementing CSR initiatives that foster healthier work environments, support employee well-being, and ultimately improve organisational performance while generating broader societal benefits.
Celý článek ke stažení:
 How does social responsibility impact anxiety, job stress, and employee engagement? [PDF soubor] [Velikost souboru: 877.71 KB]
 10.7441/joc.2025.04.01
Cachón-Rodríguez, G., del-Castillo-Feito, C., Díaz-Iglesias, S., & Prado-Román, C. (2025). How does social responsibility impact anxiety, job stress, and employee engagement? Journal of Competitiveness, 17(4), 1-28. https://doi.org/10.7441/joc.2025.04.01
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