The digital performance and competitiveness of public sector institutions in Southeast Asia
Anetta Caplanova, Sophia Dimelis
Keywords:
digital performance, competitiveness, public institutions, Southeast Asia
Abstract:
Digital competitiveness relies on the interplay between innovative ecosystems, multifaceted digital tools, and robust institutional frameworks. As nations undergo digital transformation, public authorities must adopt policies that promote digital inclusion, cyber resilience, and cross-border digital exchange. However, these efforts are often uneven, creating disparities that challenge competitive parties, particularly among developing countries. This paper examines the digital performance and competitiveness of public sector institutions in Southeast Asia, a region characterized by economic dynamism and increasing global relevance. Grounded in institutional theory and digital diffusion theory, the paper assesses digital governance using internationally recognized indices. Employing panel data from 2003 to 2022, the econometric analysis identifies institutional quality and demographic factors as key drivers of E-government performance in the region. The findings extend theoretical insights by demonstrating the conditional impact of macroeconomic factors and political stability on digital adoption. This paper also advances the understanding of structural determinants of digital competitiveness and provides actionable insights for policymakers. Recommendations focus on institutional reforms to enhance transparency, public trust, and political stability to ensure sustainable digital transformation and global competitiveness.
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 10.7441/joc.2025.01.06
Caplanova, A., & Dimelis, S. (2025). The digital performance and competitiveness of public sector institutions in Southeast Asia. Journal of Competitiveness, 17(1), 101-126. https://doi.org/10.7441/joc.2025.01.06
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